GM MAY GO AWAY, BUT TOM SPARKS IS HERE TO STAY!

Dear Customers and Friends,

We wanted to write this letter to clarify a change that is taking place in our dealership. As you all have heard through the news, GM has made known it’s desire to reduce it’s dealership ranks by more than 25%. Tom Sparks Buick received a letter on May 15th confirming that GM will not renew our contractual agreement past October, 2010. We would like to let you know that while we are disappointed in their decision, we will continue to do the same thing we have been doing for the past 20 years under Tom Sparks – sell and service cars.

WE ARE NOT GOING AWAY. We have always been predominantly a used car dealer. Only 10% of our total car sales comes from our new cars. Last year we sold 48 new Buick’s in contrast to 512 used cars, making us the largest used car dealer in DeKalb. While we continue to see the demise of many dealerships, we are confident, as you should be, that Tom Sparks will continue to serve you in the same manner for years to come.

Our dealership is totally debt-free, which is why we are known as the little store with low overhead and low prices. What will not change is the way we sell cars at Tom Sparks, and that’s reasonable prices, great customer service, good mechanics and a friendly atmosphere. Quoting another local dealer about Tom Sparks in a Chronicle interview, “Sparks is an excellent dealer who sets the standard for us in a lot of ways”. Rest assured that we plan to continue doing that and perhaps raise the bar a little higher.

We welcome any concerns or comments. We would love to hear from you.

Thank you for your loyalty to us.

Tim Jennings ” The Internet Guy”

And The Staff of Tom Sparks Buick

www.tomsparks.com