Here are some data entry notes Brian Seifert from Blossom Chevrolet sent to us to help other dealers who are struggling to enter sales into the CARS system. (See note from another contributor at bottom)
One more thing is the programming language utilized for what is probably a UNIX SERVER that hosts the CARS iSupplier Portal and their utilization of an infrequently utilized keyboard key in searching for the Trade-in vehicle and New vehicle descriptions called a “PIPE” which is a vertical line generally located above the “Enter” key or sometimes to the left of the “Backspace” key.
I have attached some graphics to illustrate what I am attempting to explain. Most people never ever utilize this key on their keyboard unless they are a computer programmer or utilize a computer software application that requires this key. Hence, most auto dealer employees will be at a total loss here because in my many years of consulting with auto dealers I have never, ever seen this key utilized for their normal day-to-day work.
You see, the issue is that if one does not make the correct keyboard entry utilizing the “PIPE” when searching, then the vehicle that they are looking for may never appear in their search even if they scroll through all pages because the correct vehicle may never appear otherwise. Our government and Oracle who is probably responsible for the programming failed to consider who was utilizing this application. NOT ENOUGH PLANNING AND OBVIOUSLY NO END-USER INPUT!
This was sent in to our website and we thank this person for their additional tips:
I was reading your article about using PIPES to get to know the Trade-in Vehicle name while entering the Invoice in the CARS system. I want you to show other easier way that Oracle usually uses in their system.
You can use wild card character like % to search for the vehicle. For example if you want to search for a ford car of 1997, you just give ford%1997 and click GO button. You will see all fords of 1997, but the list will be more than 80 ford vehicles of all types for 1997.
If you want to be more specific you can give ford%expedition%1997 and you will see only 4 expeditions in the list and you can select yours.
Hope this helps instead of your article on PIPES which even Oracle never uses while searching.